I called Nissan EV customer support yesterday after a few days of not being able to communicate with the app to my car. Support person said they are doing maintenance and a new version coming out on the 21st of April. Anyone else having this issue?
GerryAZ said:I received several messages through the app about system maintenance to be performed on April 21, but have been receiving plug-in reminder and charge complete emails/texts without incident. I even received charge complete messages at 3:40 AM MST this morning.
Baltneu said:I have lost functionality on refreshing my initial screen to show charge level and today’s date but I think some of the other functions do work like lights and horn alert
Baltneu said:For me the system is still down. I cannot refresh the initial page.
Lars36 said:Yes, I just tried an up-date and it only shows the last time I checked, April 15 @ 2:47 PM.
So guessing their up-date is still in progress or didn't work or I'm doing something wrong?
Yes. I got push alerts about this on both my iPhone and Android phones. Was supposed to take place 4/21 7 pm to 10 pm CST.GerryAZ said:I received several messages through the app about system maintenance to be performed on April 21
Ditto for both my iPhone 8 and Pixel 3.Lars36 said:my App still won't up-date my status. Must be something to do with the App on my phone I guess?
Lars36 said:Still up-dates with lap-top but I deleted my App from phone and reinstalled it but now it says I'm using wrong P/W.
Tomorrow I will call Nissan and see if I can't get my App back up and running.
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