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GRA said:
CR also requires a certain minimum number of responses to their customer surveys for a particular model, to ensure that they're statistically valid; if they don't have enough, that model won't get a reliability rating for that particular year, until they do have enough responses. This is primarily an issue with new models and new generations of existing models. I forget the number, but the methodology used in their reliability ratings is explained every year in the April auto issue.
True. They used to actually say online that the minimum sample size was 100 for a given model year of a vehicle. They stopped saying the amount for at least a year or two. https://www.consumerreports.org/car-reliability-owner-satisfaction/consumer-reports-car-reliability-faq/ (if you search for siz) also doesn't give a definitive number.

Now that I've had time to look at Model X reliability, it is pretty terrible but they had NA (meaning insufficient sample size) for model year 2020. That might explain Model X not being in the bottom 10 reliability chart.
 
I expect by 2030 CR will start to show some validity when comes to EVs. The dependability of the best gas engine can not match a Leaf motor a decade down the road.
 
SageBrush said:
cwerdna said:
Now that I've had time to look at Model X reliability
Are you still driving your Bolt ?

CR needs a new category: dumpster fire vehicles
:roll: Yep.

i'm not particularly worried at the moment. The My Chevrolet app still shows no recalls for my vehicle and I need to check NHSTA/safercar.gov w/my VIN again (had done it a few days back and it showed no recalls). I also need to see if I can find the battery pack part number label. It's possible mine has cells or a pack not from Ochang, South Korea. Whether or not only packs/cells have whatever issue that has caused the fires is still unclear.

I am now only charging to 90% SoC and because I charge away from home anyway (and not often), it's somewhere below 90% by the time I arrive home. I'm now at 76% SoC.

That said, if more Bolt fires occur with cars below 90% SoC and we hit say 100 vs. the 5 we know of now, then I'd be getting worried.

Looking at CR right now, Bolt has a predicted reliability of 5 out of 5. Every single model year has the highest icon (out of the 5) for reliability, which is surprisingly good for a GM vehicle. And, I'm no fan of GM.

The Model X is a dumpster fire when it comes to reliability. Just look at https://www.edmunds.com/tesla/model-x/2016/long-term-road-test/wrap-up.html under Maintenance & Repairs. There are so many other similar stories on TMC relating to the disastrous doors and the ongoing acceleration shudder issue where people getting getting their half-shafts replaced. This is it besides being in the bottom 10 of reliability in Consumer Reports every single year they've had sufficient data.
GaleHawkins said:
I expect by 2030 CR will start to show some validity when comes to EVs. The dependability of the best gas engine can not match a Leaf motor a decade down the road.
CR already has a fair amount of data for EVs that have sold in large numbers and/or have been selling for awhile. EV's aren't automatically reliable. On that note was https://www.consumerreports.org/hybrids-evs/reliability-problems-plague-newer-electric-cars/.
 
cwerdna said:
i'm not particularly worried at the moment [about the Bolt]
The Model X is a dumpster fire when it comes to reliability.
Car shudder Vs self-immolation. Yeah, I'm not surprised you harp on the former and ignore the latter depending on the manufacturer.
 
SageBrush said:
cwerdna said:
i'm not particularly worried at the moment [about the Bolt]
The Model X is a dumpster fire when it comes to reliability.
Car shudder Vs going up in flames. Yeah, I'm not surprised you harp on the former and ignore the latter depending on the manufacturer.
:roll: Pot calling the kettle black? For the Edmunds Model X:
We learned something about Tesla maintenance from owning a Model S: There can be a lot of it. The general theme will feel familiar. During 20 months of ownership, our Model X went in for service seven times, spent 19 days out of commission, and had a total of 32 issues addressed.
In comparison, my Bolt has been to the dealer for any type of service 0 times, so far and I'm past 20 months.

I don't recall slamming Tesla for incidents like these, when they happened:
https://www.cbsnews.com/news/tesla-electric-vehicle-fire-mary-mccormack-tweet/
https://www.greencarreports.com/news/1120573_tesla-model-s-catches-firetwiceafter-flat-tire-in-california - this made local news
https://www.businessinsider.com/tesla-battery-fire-shanghai-update-investigation-findings-2019-7
https://www.thedrive.com/news/28420/parked-teslas-keep-catching-on-fire-randomly-and-theres-no-recall-in-sight - includes the above 3 incidents

And, Tesla issued updates after fire incidents like https://www.theverge.com/2019/5/16/18627746/tesla-fire-battery-software-update-model-s-x.

Seriously, let's see what further incidents happen (if any with Bolt) and what the investigations find. The outcome could be anything from minor/few vehicles affected to something quite bad financially and in terms of PR for GM or GM & LG Chem.

It's been known for a very long time that Tesla reliability is rather questionable, which was what WetEV's pointer was to. And, to be fair, the reliability of GM vehicles across their whole lineup isn't particularly good either.

Again, I have some criteria for myself as to when/why I might start to get worried about my own Bolt, some of which I've listed. We will see. I personally know other pre-'20 Bolt drivers. We have a bunch at my work but almost nobody's going to the office now due to COVID. There are also 3 other Bolts on my street (one got replaced by a '20, probably due to end of lease of their 1st one). Two of them had Bolts longer than me by quite a bit. None of us had fires as so far as the numbers are tiny vs. the entire Bolt population.
 
^^
Let me guess: fires from catastrophic accidents and those while parked are one in the same to you.

:eek: :shock: :lol:
 
SageBrush said:
^^
Let me guess: fires from catastrophic accidents and those while parked are one in the same to you.

:eek: :shock: :lol:
:roll: None of the below were from catastrophic accidents. The flat tire one is unclear. It's possible the tire shop punctured the pack.

https://www.cbsnews.com/news/tesla-electric-vehicle-fire-mary-mccormack-tweet/
https://www.greencarreports.com/news/1120573_tesla-model-s-catches-firetwiceafter-flat-tire-in-california - this made local news
https://www.businessinsider.com/tesla-battery-fire-shanghai-update-investigation-findings-2019-7
https://www.thedrive.com/news/28420/parked-teslas-keep-catching-on-fire-randomly-and-theres-no-recall-in-sight - includes the above 3 incidents

Search https://www.thedrive.com/news/28420/parked-teslas-keep-catching-on-fire-randomly-and-theres-no-recall-in-sight for status. I see: charging, parked, parked, parked, plugged in garage then being transported, parked, stopped in traffic, charging.

Does https://twitter.com/marycmccormack/status/1007831286176571394?s=20 look like a "catastrophic accident" to you?

BTW, Model X dumpster fire level of reliability is not only with the half-shafts. It's with it being in the bottom 10 of reliability of Consumer Reports for at least 4 years in a row and problems w/all sorts of stuff such as the doors, which I apparently discussed with you at https://www.mynissanleaf.com/viewtopic.php?p=564118#p564118.

https://web.archive.org/web/20200126073855/https://www.consumerreports.org/car-reliability-owner-satisfaction/10-least-reliable-cars/ - Nov 2019
https://web.archive.org/web/20190601064625/https://www.consumerreports.org/car-reliability-owner-satisfaction/10-least-reliable-cars/ - Feb 2019
https://web.archive.org/web/20181025102314/https://www.consumerreports.org/car-reliability-owner-satisfaction/10-least-reliable-cars/ - Oct 2018
https://web.archive.org/web/20171116104943/https://www.consumerreports.org/car-reliability/10-least-reliable-cars/ - Oct 2017
https://web.archive.org/web/20161027114326/https://www.consumerreports.org/car-reliability/10-least-reliable-cars/ - Oct 2016

20160626_161717-jpg.182892
is pretty embarrassing and frankly, a result of the unnecessary "FWD". That led that guy to post https://teslamotorsclub.com/tmc/threads/falcon-wing-scratching-and-scuffing-other-parts.71339/page-6#post-1733581
Well, here you go. I am OFFICIALLY DONE - I have not had a single week with the car back without issues with the FWD. What I have noticed is that if the car is facing the sun even on a relatively cool day of 70-75 degrees, the door just doesn't operate properly. Here is a video (I've recorded several others on separate days, but have not had time to upload to youtube):
https://www.youtube.com/watch?v=ZVjekN15fsk

And bunch of people at https://teslamotorsclub.com/tmc/threads/driver-side-falcon-wing-door-hinge-snapping-when-opening.77686/#post-1748642 had "snapping" problems w/the FWD like https://www.youtube.com/watch?v=XqrGFoTxIjU. Can cause problems like
20160920_153150-sml-jpg.196112
.

Notice no major automakers put anything like this on any of their mainstream cars? Fortunately, Elon did not go down this route w/the Model Y...
 
cwerdna said:
ongoing acceleration shudder issue where people getting getting their half-shafts replaced.
Our Model X had the hard acceleration shudder and we had the half-shafts replaced under warranty a year ago. It has not returned. It only happened when you effectively floor it - my wife never even noticed the problem, but I did when I read about it and tested the car. Not something I'm concerned about.
 
IEVS:
Dutch Taxi Company Sues Tesla For €1.3 Million Due To Defective Cars

https://insideevs.com/news/459071/dutch-taxi-company-sues-tesla-1-million/


BIOS-Groep has 20 taxis that have stopped operating due to a long list of defects.

A lot has happened since the Schiphol Airport in Amsterdam got 167 Model S as taxicabs in 2014. In 2018, BIOS-Groep traded some Model S units Model X vehicles. In its blog, Tesla seemed pretty proud of the deal. The taxi company also looked that way until it revealed that it was its last attempt to keep using the brand's EVs. BIOS-Groep went public because it has had enough: it is now suing Tesla for €1.3 million in losses due to car defects. . . .

BIOS-Groep said the problems range from suspensions breaking up to a broken power steering. Tofik Ohoudi is the manager of the Schiphol fleet and he told FD he has never faced more trouble than with Tesla cars. The broken wishbones are something he has never seen in vehicles with less than 500,000 kilometers (311,000 miles). . . .

As you have seen [GRA: In the accompanying video] the Model X squeaks as if it begged not to be driven again. It probably happened just to shoot the video and the SUV got back to where 20 other vehicles wait for repair. BIOS-Groep said the problems range from suspensions breaking up to a broken power steering. Tofik Ohoudi is the manager of the Schiphol fleet and he told FD he has never faced more trouble than with Tesla cars. The broken wishbones are something he has never seen in vehicles with less than 500,000 kilometers (311,000 miles).

Another company called Taxi Jappie also uses Tesla vehicles at the Schiphol Airport. Its director, Jill Sweijen, said she never had to replace a suspension structural component in any of the Mercedes-Benz the company had. Taxi Jappie currently works with ten Tesla vehicles at the Dutch airport.

Apart from having the same issues, this company had another troubling situation with Tesla. Seven of its ten vehicles had differences in distances between the cars’ odometers and the mileage presented by their BCT (board-computer-taxi, or computerized taximeters). One of them had a difference of more than 4,700 km (2,920 miles).

Tesla consultants would have suggested by email to adjust the car odometers, which could be seen by Dutch authorities as a fraud attempt. FD reports it saw a copy of this message. When Taxi Jappie asked Tesla to write a document justifying why it would do that in the odometers, it never heard back from the company again on the matter.

Back to BIOS-Groep, its factsheet says that the first Model S units it had did not comply with the minimum range requirement of 400 kilometers (249 miles). Tesla would have ensured them it could get 500 km (311 miles). The taxi company said the sedans did not reach even 400 km and that there was an immediate range drop as soon as the cars started to be used, which led them to a maximum range of 360 km (224 miles).

A while later, Tesla would have cut the range by another 15 percent when it set an 85 percent of capacity limit. This is what led Model S owners to sue Tesla back in August 2019: a voltage cap that they claim that was used to conceal battery pack fire risks.

Unhappy about the Model S, BIOS-Groep would have asked for the Model X and paid more €8 million to get 64 units of the electric SUV. It did not present range issues as the Model S. Regardless, the taxi company said the vehicles were much worse than the sedans in terms of reliability. They presented problems on the suspension upper arms, air suspension system, drive shafts, power steering, cameras, touchscreen, air-conditioning, doors, sensors, 12V battery and on Autopilot.

In 2018, BIOS-Groep said Tesla would fix the cars for free. The issue was that the repairs took weeks – one of them was with the Service Center for five months. In 2019, the EV maker started charging and “invoked warranty conditions” the taxi company said it did not know about.

Tesla also started to demand pre-payments and limited the amount of taxicabs it would fix at each time: only two would be allowed to the Amsterdam-Zuidoost Service Center. BIOS-Groep did not manage to talk to Tesla anymore, only through an online form. . . .

While BIOS-Groep waits for a new decision, it bought five Audi E-Tron units to use as taxicabs. According to René van der Veer, the company’s CEO, he knows someone will pick up the phone when he needs to have these EVs serviced. . . .
 
GRA said:
IEVS:
Dutch Taxi Company Sues Tesla For €1.3 Million Due To Defective Cars

https://insideevs.com/news/459071/dutch-taxi-company-sues-tesla-1-million/


BIOS-Groep has 20 taxis that have stopped operating due to a long list of defects.

A lot has happened since the Schiphol Airport in Amsterdam got 167 Model S as taxicabs in 2014. In 2018, BIOS-Groep traded some Model S units Model X vehicles. In its blog, Tesla seemed pretty proud of the deal. The taxi company also looked that way until it revealed that it was its last attempt to keep using the brand's EVs. BIOS-Groep went public because it has had enough: it is now suing Tesla for €1.3 million in losses due to car defects. . . .

BIOS-Groep said the problems range from suspensions breaking up to a broken power steering. Tofik Ohoudi is the manager of the Schiphol fleet and he told FD he has never faced more trouble than with Tesla cars. The broken wishbones are something he has never seen in vehicles with less than 500,000 kilometers (311,000 miles). . . .

As you have seen [GRA: In the accompanying video] the Model X squeaks as if it begged not to be driven again. It probably happened just to shoot the video and the SUV got back to where 20 other vehicles wait for repair. BIOS-Groep said the problems range from suspensions breaking up to a broken power steering. Tofik Ohoudi is the manager of the Schiphol fleet and he told FD he has never faced more trouble than with Tesla cars. The broken wishbones are something he has never seen in vehicles with less than 500,000 kilometers (311,000 miles).

Another company called Taxi Jappie also uses Tesla vehicles at the Schiphol Airport. Its director, Jill Sweijen, said she never had to replace a suspension structural component in any of the Mercedes-Benz the company had. Taxi Jappie currently works with ten Tesla vehicles at the Dutch airport.

Apart from having the same issues, this company had another troubling situation with Tesla. Seven of its ten vehicles had differences in distances between the cars’ odometers and the mileage presented by their BCT (board-computer-taxi, or computerized taximeters). One of them had a difference of more than 4,700 km (2,920 miles).

Tesla consultants would have suggested by email to adjust the car odometers, which could be seen by Dutch authorities as a fraud attempt. FD reports it saw a copy of this message. When Taxi Jappie asked Tesla to write a document justifying why it would do that in the odometers, it never heard back from the company again on the matter.

Back to BIOS-Groep, its factsheet says that the first Model S units it had did not comply with the minimum range requirement of 400 kilometers (249 miles). Tesla would have ensured them it could get 500 km (311 miles). The taxi company said the sedans did not reach even 400 km and that there was an immediate range drop as soon as the cars started to be used, which led them to a maximum range of 360 km (224 miles).

A while later, Tesla would have cut the range by another 15 percent when it set an 85 percent of capacity limit. This is what led Model S owners to sue Tesla back in August 2019: a voltage cap that they claim that was used to conceal battery pack fire risks.

Unhappy about the Model S, BIOS-Groep would have asked for the Model X and paid more €8 million to get 64 units of the electric SUV. It did not present range issues as the Model S. Regardless, the taxi company said the vehicles were much worse than the sedans in terms of reliability. They presented problems on the suspension upper arms, air suspension system, drive shafts, power steering, cameras, touchscreen, air-conditioning, doors, sensors, 12V battery and on Autopilot.

In 2018, BIOS-Groep said Tesla would fix the cars for free. The issue was that the repairs took weeks – one of them was with the Service Center for five months. In 2019, the EV maker started charging and “invoked warranty conditions” the taxi company said it did not know about.

Tesla also started to demand pre-payments and limited the amount of taxicabs it would fix at each time: only two would be allowed to the Amsterdam-Zuidoost Service Center. BIOS-Groep did not manage to talk to Tesla anymore, only through an online form. . . .

While BIOS-Groep waits for a new decision, it bought five Audi E-Tron units to use as taxicabs. According to René van der Veer, the company’s CEO, he knows someone will pick up the phone when he needs to have these EVs serviced. . . .

I guess they should have bought the Audi E-Tron units back in 2014 instead of early Tesla proto types.
 
Musk doesn't believe in the kind of over-engineering and long term testing that is routine among many auto manufacturers. I'm not surprised that the result is cars that fall apart under heavy use, as in taxi cab service.
 
IEVS:
Chinese Court Blames Tesla For Hiding Structural Issues In Used Model S

https://insideevs.com/news/459828/tesla-convicted-hiding-structural-issues-model-s/


Tesla will have to give the money back and pay three times that amount as compensation.

Having a direct-sales model and no dealerships presents many advantages for Tesla and also some serious issues. It can’t sell in all states, for example. Another problem is that anything that happens in its Service Centers is on Tesla’s back, not anyone else’s, as a recent case in China shows. The company was sentenced to pay three times what a customer spent on his Model S P85 after discovering the car had structural damages.

As Sina Finance reports, Han Chao bought his certified used Tesla on June 1, 2019, for 379,700 RMB ($58,002 under the current exchange rate). The company told him the car passed 200 tests and had not suffered any major accidents nor presented any structural damages.

That did not prevent Chao from having to make seven repairs in the car from June 5 up to August 24, 2019, when the car stopped working on the road at 120 km/h (75 mph). According to the court ruling Chao shared, he heard a loud noise, the accelerator pedal stopped working, and five fault codes popped out. Chao made it to the road shoulder but said he could have been involved in a serious accident. In total, the car was repaired more than ten times and spent 80 days at the Tianjin Tesla Service Center, where Chao lives. . . .


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HomeTeslaModel SNewsSafety
Chinese Court Blames Tesla For Hiding Structural Issues In Used Model S

Dec 11, 2020 6h ago
10
Gustavo Henrique Ruffo
By: Gustavo Henrique Ruffo
Tesla will have to give the money back and pay three times that amount as compensation.
Having a direct-sales model and no dealerships presents many advantages for Tesla and also some serious issues. It can’t sell in all states, for example. Another problem is that anything that happens in its Service Centers is on Tesla’s back, not anyone else’s, as a recent case in China shows. The company was sentenced to pay three times what a customer spent on his Model S P85 after discovering the car had structural damages.


As Sina Finance reports, Han Chao bought his certified used Tesla on June 1, 2019, for 379,700 RMB ($58,002 under the current exchange rate). The company told him the car passed 200 tests and had not suffered any major accidents nor presented any structural damages.

That did not prevent Chao from having to make seven repairs in the car from June 5 up to August 24, 2019, when the car stopped working on the road at 120 km/h (75 mph). According to the court ruling Chao shared, he heard a loud noise, the accelerator pedal stopped working, and five fault codes popped out. Chao made it to the road shoulder but said he could have been involved in a serious accident. In total, the car was repaired more than ten times and spent 80 days at the Tianjin Tesla Service Center, where Chao lives. . . .

On November 15, 2019, Chao took his car to Wanfeng Motor Vehicle Appraisal and discovered the electric sedan was involved in a crash before being sold to him. The repair demanded replacing the C-pillar and the rear fender: the damaged ones were cut. That was the main reason for him to sue the company. . . .

Starting the lawsuit was Chao’s last option. He asked for the car to be replaced, but Tesla refused. Without an option, he tried to sue the company in Tianjin but was obliged to take his lawsuit to Beijing, which is 114 km (71 miles) away from his home and from the Service Center where he took delivery of his car. He started the proceedings on March 10. . . .
.
 
ABG:
Tesla will halt Model S and X production for 18 days

The high-end EVs just aren't in much demand

https://www.autoblog.com/2020/12/13/tesla-model-s-x-production-stopped/


. . . CNBC has obtained an internal Tesla email revealing that the automaker will shut down production for the Model S and Model X between December 24th and January 11th, or 18 days. The company noted in a separate email that demand for its cars was “quite a bit higher” than supply during the quarter, according to the leak, so there’s clearly interest in the more affordable Model 3 and Model Y.

Workers will reportedly get a full week’s pay, a few paid holidays and “limited paid opportunities” to work with other teams, but that still leaves five unpaid days off for those who can’t find additional gigs or use their own paid time off. . . .
 
GRA said:
ABG:
Tesla will halt Model S and X production for 18 days

The high-end EVs just aren't in much demand

https://www.autoblog.com/2020/12/13/tesla-model-s-x-production-stopped/


. . . CNBC has obtained an internal Tesla email revealing that the automaker will shut down production for the Model S and Model X between December 24th and January 11th, or 18 days. The company noted in a separate email that demand for its cars was “quite a bit higher” than supply during the quarter, according to the leak, so there’s clearly interest in the more affordable Model 3 and Model Y.

Workers will reportedly get a full week’s pay, a few paid holidays and “limited paid opportunities” to work with other teams, but that still leaves five unpaid days off for those who can’t find additional gigs or use their own paid time off. . . .

JMHO but I think the shutdown will be for line upgrades for Model S plaid. Tri motor, new battery etc, one piece rear chassis piece etc.

I doubt it has anything to do with demand.
 
webeleafowners said:
GRA said:
ABG:
Tesla will halt Model S and X production for 18 days

The high-end EVs just aren't in much demand

https://www.autoblog.com/2020/12/13/tesla-model-s-x-production-stopped/


. . . CNBC has obtained an internal Tesla email revealing that the automaker will shut down production for the Model S and Model X between December 24th and January 11th, or 18 days. The company noted in a separate email that demand for its cars was “quite a bit higher” than supply during the quarter, according to the leak, so there’s clearly interest in the more affordable Model 3 and Model Y.

Workers will reportedly get a full week’s pay, a few paid holidays and “limited paid opportunities” to work with other teams, but that still leaves five unpaid days off for those who can’t find additional gigs or use their own paid time off. . . .

JMHO but I think the shutdown will be for line upgrades for Model S plaid. Tri motor, new battery etc, one piece rear chassis piece etc.

I doubt it has anything to do with demand
.


Could be, OTOH the article goes on to say:

A demand shortfall wouldn’t be a complete surprise. Production of more affordable EVs outstripped the luxury vehicles a long time ago. Tesla delivered just 15,200 Model S and X units in the third quarter of 2020 out of a total 139,300 cars. There’s also the question of pent-up interest for the souped-up “Plaid” Model S — if you can afford to splurge on an upscale EV, you might be tempted to wait for the most powerful version.


Considering that the S is eight years old and the X is five?, there's only a limited market for cars that expensive and there are some new kids on or soon to appear the block, it would be surprising if the S/X didn't see a fall off of demand. All the cars I've seen on transporters recently have been 3s and Ys.
 
GRA said:
webeleafowners said:
GRA said:

JMHO but I think the shutdown will be for line upgrades for Model S plaid. Tri motor, new battery etc, one piece rear chassis piece etc.

I doubt it has anything to do with demand
.


Could be, OTOH the article goes on to say:

A demand shortfall wouldn’t be a complete surprise. Production of more affordable EVs outstripped the luxury vehicles a long time ago. Tesla delivered just 15,200 Model S and X units in the third quarter of 2020 out of a total 139,300 cars. There’s also the question of pent-up interest for the souped-up “Plaid” Model S — if you can afford to splurge on an upscale EV, you might be tempted to wait for the most powerful version.


Considering that the S is eight years old and the X is five?, there's only a limited market for cars that expensive and there are some new kids on or soon to appear the block, it would be surprising if the S/X didn't see a fall off of demand. All the cars I've seen on transporters recently have been 3s and Ys.

If it’s truly a significant upgrade there may be a deal or 3 in the new year on “the old” version.
 
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