Res. 4/20...Ordered Oct.....Dashboard still on week of 4/22 since 4/7.....Dealer only a few miles away from the port....CS told me my car, Vin # 1873, has been at the port for more than 4 weeks.....
Nissan CS supervisor told me today that since all of the cars were parked en mass at the port, there was no way to do the AC software update in any type of order of first reserved/ordered, first out. He said this would have been a mess. So, instead they decided to just do the software fix using convenience to cars and then loaded those up for delivery when flashed. This is such a willy nilly process, with no regard for those who placed reservation/orders first.
CS said my software fix was completed on 4/26, so I asked what then is the hold up? The response was that my car is now waiting for the accessories to be applied. This is hilarious, because last week CS told me that the accessories were not holding up my delivery but the AC fix was the problem.....HAHAHAHAHAH!! Next week it will be the AC fix again!!!
These folks are absolutely nuts!
While on a live chat a few days ago, I asked to speak to a supervisor and was told that he was busy on another call but could get back to me within 24 - 48 hours. I said, "boy o boy, that's some call!" I never did get the return call and had to try again today.
Nissan has something else going on here and I'd love to get to the bottom of it. I wonder if Steve Lopez from the LA times might be interested in a little investigation>>>??