dyyuan
Well-known member
Hi all, I got a 2012 SL back in Januaray 2015. I went ahead and (tried) to purchase an extended warranty from Santa Rosa Nissan.
Got all the paperwork by end of January, but since then, I have not heard back, nor has my CC been charged.
Called in mid march, and was told they only run the card once a month, so I waited one more month, still nothing.
I replied to the emails I got from them twice, nothing.
I called two days ago and was directed to the VM of Jessie(?), and left a message there too, still nothing.
Is this a normal experience when purchasing extended warranty online in general?
I have a "contract" number and all from the fedex package i got, but since my CC hasn't been charged at all, I am not sure if the contract would even be valid.
My warranty is expiring in December, so I have some time, but this worries me a bit.
Thanks for all the help.
Got all the paperwork by end of January, but since then, I have not heard back, nor has my CC been charged.
Called in mid march, and was told they only run the card once a month, so I waited one more month, still nothing.
I replied to the emails I got from them twice, nothing.
I called two days ago and was directed to the VM of Jessie(?), and left a message there too, still nothing.
Is this a normal experience when purchasing extended warranty online in general?
I have a "contract" number and all from the fedex package i got, but since my CC hasn't been charged at all, I am not sure if the contract would even be valid.
My warranty is expiring in December, so I have some time, but this worries me a bit.
Thanks for all the help.