When the charger started there was a bang and smoke from the charger. My car had to be towed to the dealer where it sits today.
I'll give the long version of my story: I pulled up to the chargers, planning on parking my car at the 6kV and going back to my office. I have done this a couple of times in the week and a half I have had my new 2018 Leaf. The 6kV chargers were occupied, but the Chademo was available. I had not used a fast charger, so I thought I'd give it a go.
I scanned my card to release the cable and walked around and plugged it into the car. When I got back to the charger the charger had apparently timed out. So I scanned my card again.
After scanning my card there was a bang, then some smoke came from the charger and an error screen came up.
I went to the front of the car to disconnect, but the red light was still on the handle and it was locked to my car. I called the number on the machine, which got me to the Greenlots assistance line.
After Greenlots tried unsucessfully to release the cable remotely, someone came out and shut off the main power to the machine. This released the handle. But now my car just had a Warning No EV Power screen and would not start.
Nissan Assistance towed me to the dealer where the car sits now.
The tech at the dealer tells me that there are pages of error codes and he is waiting for instructions from Nissan.
This story seems a lot like mine:
https://www.irishtimes.com/life-and-style/motors/esb-and-nissan-investigate-cause-of-fault-at-fast-charging-point-1.2620721
I'll give the long version of my story: I pulled up to the chargers, planning on parking my car at the 6kV and going back to my office. I have done this a couple of times in the week and a half I have had my new 2018 Leaf. The 6kV chargers were occupied, but the Chademo was available. I had not used a fast charger, so I thought I'd give it a go.
I scanned my card to release the cable and walked around and plugged it into the car. When I got back to the charger the charger had apparently timed out. So I scanned my card again.
After scanning my card there was a bang, then some smoke came from the charger and an error screen came up.
I went to the front of the car to disconnect, but the red light was still on the handle and it was locked to my car. I called the number on the machine, which got me to the Greenlots assistance line.
After Greenlots tried unsucessfully to release the cable remotely, someone came out and shut off the main power to the machine. This released the handle. But now my car just had a Warning No EV Power screen and would not start.
Nissan Assistance towed me to the dealer where the car sits now.
The tech at the dealer tells me that there are pages of error codes and he is waiting for instructions from Nissan.
This story seems a lot like mine:
https://www.irishtimes.com/life-and-style/motors/esb-and-nissan-investigate-cause-of-fault-at-fast-charging-point-1.2620721