HiDefGator
Member
- Joined
- Oct 10, 2011
- Messages
- 7
I took my 2012 Leaf into Gainesville Nissan to get the battery replaced. It was down to 7 bars. After talking with both Nissan and dealer, Nissan agreed to pay for half the battery cost or $2500. I then had to take the car to the dealership again so they could order the correct battery. Apparently VIN number won't do it. Then I waited 8+ weeks. None of my calls to the service manager were returned. FInally I called NIssan EV Help line to ask if they knew when my battery would arrive. NIssan said the battery was never ordered by the dealer.
Like magic, a battery suddenly appeared at the dealer shortly after my call to Nissan. The dealer had me bring my car in and said it would be a one day job so figure 2 to make sure. On the fifth day I went to the dealer and was told my car had been wrecked and was now at the body shop across town. A week later I get the car back and nothing works correctly. Blinking light on dash, something in engine compartment runs 24/7, ... the list goes on. I return it to them the next day.
They replaced a part but that didn't fix problems. They replaced another part. Still no better. FInally they text me on Sept 25th that the wrong battery was installed a month ago. They need new battery from Nissan to fix the car. Today, 3 weeks later, I find out the new battery still has not been ordered. And the wait time is 8 - 10 weeks. So another 2-3 months without my car. If they would go ahead and order it. What's stopping them you ask? I'm told red tape. The dealer doesn't want to have to pay for the new battery.
I've told everyone for 3 years how much I love this car. Today I can no longer recommend a Leaf to anyone. 4 months no car is absurd.
Like magic, a battery suddenly appeared at the dealer shortly after my call to Nissan. The dealer had me bring my car in and said it would be a one day job so figure 2 to make sure. On the fifth day I went to the dealer and was told my car had been wrecked and was now at the body shop across town. A week later I get the car back and nothing works correctly. Blinking light on dash, something in engine compartment runs 24/7, ... the list goes on. I return it to them the next day.
They replaced a part but that didn't fix problems. They replaced another part. Still no better. FInally they text me on Sept 25th that the wrong battery was installed a month ago. They need new battery from Nissan to fix the car. Today, 3 weeks later, I find out the new battery still has not been ordered. And the wait time is 8 - 10 weeks. So another 2-3 months without my car. If they would go ahead and order it. What's stopping them you ask? I'm told red tape. The dealer doesn't want to have to pay for the new battery.
I've told everyone for 3 years how much I love this car. Today I can no longer recommend a Leaf to anyone. 4 months no car is absurd.